This relationship becomes causal not correlative when you develop enduring relationships and foster connections in others . If you focus your professional efforts on people first the profit will follow.
In an increasingly competitive and often times saturated market, differentiation and personalization will make certain your prospective customers become your loyal clients.
Exceeding expectations is the new normal. Creating a culture focused on an exceptional customer experiences and proactive customer service ensures development and growth.
I’m a business consultant, keynote speaker and professional photographer with a specialty in helping creative and hospitality businesses grow, refine and scale their services. I genuinely want to know how I can help you reach your goals!
10 years ago, I was working with one of the world’s biggest hotel chains. I loved the hospitality industry and how it allowed me to bestow the very best service upon my clients. Overnight, though, the project I was working on suddenly disappeared. While I’d been practicing corporate event photography as a part-time passion, I never thought I was ready to go full time. This event changed everything. I had to make a choice to either commit 100% to photography, or to hunt for a new corporate job. I chose to hustle. READ MORE
In this video I am joined by life long educators Jamie and Jason. Jamie is originally from Arlington, Texas where she studied and taught dance to children and adults beginning in 1999. She transitioned into Early Childhood Education after having her boys. Jason hails from...
I have been reflecting quite a bit on the recent conversations I have had with Chris and Shelby regarding Racism, Pride, Black Lives Matter and other social injustices. I reached back out to them as well as other friends and associates that are African American,...
This week I am joined by DJ Shelby Haun. Shelby attended Western Kentucky University where she got her Bachelor’s and Master’s degrees in Social Work. After graduating, she worked as a targeted case manager and worked in Trauma Focused Cognitive Behavioral therapy with children in...
This week I am joined by Christopher Harmon Jr of Harmland Visions LLC with the hope and expectation that, based on the recent events, we can have the tough conversation about racism. Until now, the title of this series has been the Live Conversation Series....
Live Conversation Series – Episode 004 DJ Rod Baker is a 26 year veteran of the wedding and events industry as a DJ and an Emcee. He crushed 2019 with 85 events as a single op DJ. His vast experience contributes to his uniqueness and...
The term "brand loyalty" gets thrown around a lot. But what does it even mean, and why does it matter? Let's talk about it today!
Live Conversation Series – Episode 003 Kaci is a an educated and experienced professional with a degree in Business Marketing and her MBA. A former professional photographer and performance coach hand selected by Russell Brunson she is now a self proclaimed relationship marketer and the...
Just because you're stuck at home doesn't mean your professional connections need to suffer! Join us for complimentary online networking on Zoom Mondays.
Live Conversation Series – Episode 002 During this FB Live Conversation I am joined by Shawn Willis, Creative Director at 806 Designs. Shawn is an artist, designer and digital marketing expert. We sat down to discuss how to create a brand you are proud of....
Today, we're talking about how to create a brand people love. A strong and trustworthy brand pays dividends in sales results and work satisfaction!
Live Conversation Series – Episode 001 Ayelet has her bachelors degree in psychology and is graduating from NYU with her masters degree in social work. Throughout her decade long battle with anxiety and depression, Ayelet identified and utilized tools to help her deal with these...
When your clients get a knockout customer service experience, they become loyal to you and your business will thrive! Here's how to make it happen.
What is customer service? Why is it so important to your business? Let's define customer service and create a framework to bring it to life.
Business networking can seem a whole lot like – well, work! You take care to dress up nicely, pack up some extra business cards, and then nervously head to an event. On the drive there, you talk out loud to yourself, stressing out over how...
Whether you work for an event or hospitality company or run your own small business, learning how to overcome fear is a big part of succeeding in your career. Working in service to others is a stressful way to make a living. We’re constantly expected...
Hi! I’m Don Mamone. You might know me as one half of the Dallas photography studio, The Mamones. Perhaps our paths have crossed at an event with the National Association of Catering and Events (NACE), or at a speaking engagement where I served as a...
Keynote speaker Don Mamone presents a branding and marketing session at NACE Charlotte.
Don's presentation on branding & photography was not only informative but also interactive. His content was relative to all attendees whether they were a small business owner or an employee of a large corporation. The presentation was engaging and interaction and although we were in a large room it felt like an intimate setting. Owning a small business myself, Don helped remind me that it's not always about selling your services as much as it's about selling yourself and why you do what you do! It's all about personal connections.
Don investigates the needs of the crowd prior to his arrival in order to focus his presentation around what the listeners want and need to hear to improve their business. He has a very professional speaking manner, but is also relatable and explains his topic thoroughly so the listeners are able to easily apply the education immediately. He is able to ensure any topic is easily understood for both experienced professionals and those just entering the industry
Don was not only a very engaging speaker, well prepared and polished but also very real. None of that boring, stuffy presentation stuff going on with him! His presentation was spot on and he received many compliments from those in attendance. If you are I need of a speaker and especially if you want someone your audience can relate to – you’ve found him!
